This Travel Research and Planning Fee Agreement (“Agreement”) together with the Terms and Conditions (“Terms”) at https://roamwildtravel.com/pages/tac are:

BETWEEN: ROAM Wild Travel Ltd. (“Agency,” “our,” “us,” or “we”)

AND: You (“you” or “your”)

(each a “Party” and, together, the “Parties”).

This Agreement becomes effective upon: (1) your written, digital, or electronic signature; (2) your delivery of payment authorization to us; or (3) your payment of Planning Fees. This Agreement will terminate upon completion of your trip or until terminated earlier in writing by you or us.

GENERAL TERMS

Our Travel Research and Planning fee (“TRP”) are based on the complexity of your trip. TRP Fee is NON-REFUNDABLE, separate from, and in addition to the cost of your travel.

The TRP Fee for the services outlined in this agreement shall be due upfront before any travel planning services commence. Each planning fee will be quoted individually and must be accepted by you before we initiate any travel planning services. TRP Fee starts at USD $75 for a single quote plus USD $25 for additional quotes, and may increase based on the complexity of your travel needs. All applicable federal, provincial, state, and local taxes are included in pricing unless noted on the planning fee invoice.

TRAVEL PLANNING SERVICES PROVIDED

The Agency shall provide travel planning services to you, including but not limited to research and development of the itinerary proposal and up to three (3) revisions of the proposed itinerary. Your initial itinerary proposal will be prepared within fourteen (14) business days, excluding holidays and weekends, after receipt of the TRP Fee payment and submission of required forms and necessary traveler information, for your review and approval.

ITINERARY PROPOSAL & RATES

Our itinerary proposal may encompass various travel components, including but not limited to activities/events, cruises, dining options, flights, hotel/resort accommodations, tour packages, train/rail travel, transfers, and vehicle rentals. Please note that itinerary proposals come with bundled rates from our suppliers. This approach protects our partners' confidential agreements with local vendors and ensures a seamless, all-inclusive travel experience. Consequently, your proposal may be presented as a single packaged rate without itemized pricing.

ITINERARY PROPOSAL REVISION

An itinerary proposal revision shall be defined as a request to modify the itinerary proposal. Should you require additional revisions beyond the included three (3), the Agency shall perform such additional revisions at an Itinerary Proposal Revision fee of  USD $50 per revision. Payment of the Itinerary Proposal Revision fee shall be due prior to any alterations being made to the itinerary proposal by the Agency.

LIMITATION ON ITINERARY PROPOSAL REVISIONS

You acknowledge that excessive changes to the travel components may result in delays and other complications in the planning and execution of the itinerary proposal. The Agency reserves the right to limit the number of revisions to ensure the quality and feasibility of the travel plans described in the itinerary proposal.

PROMPT COMMUNICATION

Prompt communication is crucial between you and the Agency. If you fail to respond to communications for five (5) or more days, the itinerary proposal will expire. Pricing quoted or outlined within any itinerary proposal may change at any time without notice prior to booking as outlined in our terms (https://roamwildtravel.com/pages/tac).

EXPIRED ITINERARY PROPOSALS

Most proposals will have an expiry date listed on the document. If an itinerary proposal expiry date passes, the first Re-Quote of the initial itinerary is complimentary. However, if you fail to respond to communications from the Agency for five (5) or more days, the itinerary proposal shall expire. If a quote expires due to delayed communication from you, you must pay a Re-Quote fee of USD $50 to restore the itinerary proposal subject to availability. This fee is NON-REFUNDABLE. Itinerary proposals cannot be reinstated if expired for more than fifteen (15) days.

TRAVELER INFORMATION

Before approving your itinerary proposal, it is your responsibility to ensure that all information provided to the Agency is accurate and truthful. Traveler information includes, but is not limited to, name, address, phone number, sex, date of birth, nationality, disability status, and passport number. Any errors in this information may result in additional fees and changes in the pricing of your booking by the supplier. Any corrections requested after your itinerary is booked will incur a NON-REFUNDABLE Traveler Information Correction Penalty of USD $100 per error.

FEE SCHEDULE

Itinerary Proposal Revision Fee: USD $50 per itinerary proposal revision request after first 3 revisions.
Itinerary Re-Quote or Proposal Reinstatement Fee: USD $50 per reinstatement.
Traveler Information Correction Penalty: USD $100 per change.
Travel Research and Planning Fee: varies, starting at USD $75 for a single itinerary, and USD $25 for additional itineraries.